![]() i bought EV2400 which can be used to reset both laptop and drones batteries when they are locked due to related cells problem. So recently i come across battery repair modules such as NLBA1, EV2400. I am a computer engineer, work on laptops hardware problems. You can send the aircraft for repair regardless of whether it is under warranty. If the battery is out of warranty, please purchase a new one. If the issue persists, send the battery for repair if it is under warranty. If the issue persists after trying several batteries, please contact the local reseller and send the battery and aircraft back for inspection as the aircraft or the battery may be malfunctioning.įor malfunctioning components, we recommend wiping metal contact pins on the battery or the aircraft with isopropyl alcohol (concentration > 75%). If the issue is resolved after using another battery, it indicates that the battery is malfunctioning. Please try another battery (if any) for troubleshooting. We have confirmed your information with the relevant team, and the following is our suggestion: Thanks for the updated information, we will confirm all the details and keep you updated asap. ![]() If the battery is damaged, you are advised to send it back for further testing if it's under warranty period. After further checking with our team, please note that the battery is not supported to be repaired by yourself. Pls what is the problem here and the solution. If I refresh the whole data wipes, for data to be read again i would have to press the power button and quickly refresh the software, then same random cells voltages appear again.īut if I use this same bms on the 13.4v cell pack it is well recognized by the software. But when I connect this to ev2400 module using Texas instrument software, the battery would not be recognized, but if it does, the cells voltages are looking some kind of random and unacceptable. I swapped bms from a phantom 4 battery with a voltage 13.4v to another phantom 4 with battery voltage of 16.4v. I have just started reseting and repairs dji batteries. Hello Susan! Please I am new here but I need technical explanation and assistance. Should I just submit a case on the battery with the flashing number three light? What is the normal cost to fix or replace a battery?ĭjiuser_cx0lXe1dWf43 Posted at 10-12 23:10 I have a second battery that charges normally then all the lights go out and there are no error messages in the DJI GO 4 app. After that, I charged it again and it went through normal flashing lights of charging but just when it should have finished, the number 3 light would flash twice every second. I wasn't flying it but discharged it to 5% anyway. ![]() Solution to ensure battery health, do not power off the aircraft until discharging it to 5% after landing. I have a PH4-5870mAH-15.2V that while in the DJI GO 4 App says, "Battery cell error. It belongs to a friend's soccer club and given I own drones, he asked me to help him getting it going again. I am getting a Phantom 4 Pro back in the air after sitting for at least a year. ![]() Also, you can find the battery protection mechanisms and corresponding LED patterns as below: Just to verify, can the battery be powered on by pressing the power button once and then hold for 2 seconds? If not, I'm afraid that you have to send the battery in if it is still in warranty period. ![]()
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